/* ProReturns V20 — final mobile-first portal refinements */
:root{--v20-header-height:68px}
.portal-sync-chip{display:inline-flex;align-items:center;gap:7px;padding:7px 10px;border:1px solid rgba(99,102,241,.28);border-radius:999px;background:rgba(15,23,42,.74);color:#cbd5e1;font-size:11px;font-weight:700;white-space:nowrap}
.portal-sync-chip::before{content:"";width:7px;height:7px;border-radius:50%;background:#f59e0b;box-shadow:0 0 10px rgba(245,158,11,.5)}
.portal-sync-chip.online::before{background:#10b981;box-shadow:0 0 10px rgba(16,185,129,.7)}
.portal-sync-chip.syncing::before{background:#60a5fa;animation:v20Pulse 1s infinite}
.portal-sync-chip.offline::before{background:#f43f5e}
@keyframes v20Pulse{50%{opacity:.35}}
.portal-mobile-menu-btn,.portal-drawer-overlay{display:none}
.v20-intake-heading{display:flex;justify-content:space-between;gap:20px;align-items:flex-start;padding:18px;margin:-4px 0 22px;border:1px solid rgba(99,102,241,.25);border-radius:18px;background:linear-gradient(135deg,rgba(99,102,241,.12),rgba(14,165,233,.05))}
.v20-intake-heading h3{margin:7px 0 5px;font-size:20px}.v20-intake-heading p{margin:0;line-height:1.55}.v20-step-pill{display:inline-flex;padding:5px 9px;border-radius:999px;background:rgba(99,102,241,.18);color:#a5b4fc;font-size:10px;text-transform:uppercase;letter-spacing:.08em;font-weight:800}.v20-intake-live{display:inline-flex;align-items:center;gap:7px;color:#a7f3d0;font-size:11px;font-weight:700;white-space:nowrap}.v20-intake-live span{width:8px;height:8px;border-radius:50%;background:#10b981;box-shadow:0 0 10px rgba(16,185,129,.8)}
.v20-intake-section{margin:20px 0;padding:18px;border:1px solid var(--border-color);border-radius:18px;background:rgba(15,23,42,.42)}
.v20-intake-section-title{display:flex;align-items:center;gap:11px;margin-bottom:17px}.v20-intake-section-title>span{display:grid;place-items:center;width:38px;height:38px;border-radius:12px;background:rgba(99,102,241,.14);font-size:18px}.v20-intake-section-title strong,.v20-intake-section-title small{display:block}.v20-intake-section-title small{margin-top:3px;color:var(--text-muted);font-size:12px}.v20-photo-section{background:rgba(14,165,233,.04)}
#intake-photo-preview .inspection-photo-preview-item{min-height:110px}
#intake-feedback{min-height:22px;margin:12px 0 8px}.workflow-form-feedback.success{color:#6ee7b7}.workflow-form-feedback.error{color:#fda4af}
.chat-mobile-back{display:none;align-items:center;gap:7px;border:0;background:transparent;color:#c7d2fe;font:inherit;font-weight:750;padding:0 0 10px;cursor:pointer}
.conversation-list-item{touch-action:manipulation}.conversation-list-item:focus-visible,.client-action-card:focus-visible,.menu-item:focus-visible{outline:2px solid #818cf8;outline-offset:2px}
.client-action-card,.admin-overview-card,.client-stage-card,.client-package-progress-card,.client-photo-feed-card{transition:transform .18s ease,border-color .18s ease,box-shadow .18s ease}.client-action-card:hover{transform:translateY(-2px);border-color:rgba(129,140,248,.55);box-shadow:0 14px 34px rgba(0,0,0,.22)}

@media(max-width:900px){
 body.portal-drawer-open{overflow:hidden}
 .portal-wrapper{display:block!important;min-height:100dvh}
 .portal-main{width:100%;min-width:0;margin-left:0!important;padding-top:var(--v20-header-height)}
 .portal-topbar{position:fixed!important;z-index:1100;top:0;left:0;right:0;height:var(--v20-header-height);padding:10px 14px!important;background:rgba(8,13,24,.94)!important;border-bottom:1px solid var(--border-color);backdrop-filter:blur(18px);display:grid!important;grid-template-columns:auto minmax(0,1fr) auto;gap:10px;align-items:center}
 .portal-mobile-menu-btn{display:grid;place-items:center;width:43px;height:43px;border:1px solid var(--border-color);border-radius:13px;background:#111827;color:#fff;font-size:22px;cursor:pointer}
 .topbar-search{min-width:0}.topbar-search input{height:43px!important;width:100%!important;min-width:0!important;padding:0 12px!important;font-size:13px}
 .topbar-actions{gap:7px!important}.system-time{display:none}.notification-bell{width:42px;height:42px}.portal-sync-chip{position:fixed;right:13px;bottom:13px;z-index:900;padding:6px 9px;box-shadow:0 10px 28px rgba(0,0,0,.35)}
 .portal-sidebar{position:fixed!important;z-index:1300;inset:0 auto 0 0;width:min(86vw,330px)!important;height:100dvh!important;display:flex!important;flex-direction:column!important;transform:translateX(-105%);transition:transform .25s ease;background:#090f1c!important;border-right:1px solid rgba(148,163,184,.16)!important;box-shadow:24px 0 60px rgba(0,0,0,.48);padding:0!important;overflow:hidden!important}
 body.portal-drawer-open .portal-sidebar{transform:translateX(0)}
 .portal-drawer-overlay{display:block;position:fixed;z-index:1250;inset:0;background:rgba(2,6,23,.7);opacity:0;visibility:hidden;transition:.22s ease;backdrop-filter:blur(3px)}
 body.portal-drawer-open .portal-drawer-overlay{opacity:1;visibility:visible}
 .sidebar-header{display:flex!important;flex:0 0 auto;padding:17px 16px!important;border-bottom:1px solid var(--border-color)}
 .sidebar-header .brand{min-width:0}.brand-name{font-size:15px!important}.mobile-logout-btn{display:grid!important;place-items:center;margin-left:auto;width:40px;height:40px}
 .sidebar-menu{display:flex!important;flex-direction:column!important;align-items:stretch!important;gap:6px!important;overflow-y:auto!important;overflow-x:hidden!important;padding:14px 12px!important;flex:1 1 auto!important;scrollbar-width:thin}
 .sidebar-menu[style*="display: none"]{display:none!important}
 .sidebar-menu .menu-item{display:flex!important;width:100%!important;min-width:0!important;min-height:48px!important;padding:12px 13px!important;border-radius:12px!important;white-space:normal!important;flex:0 0 auto!important;font-size:13px!important}
 .sidebar-footer{display:block!important;position:static!important;flex:0 0 auto;padding:13px 14px max(13px,env(safe-area-inset-bottom))!important;background:#090f1c;border-top:1px solid var(--border-color)}
 .tab-viewport{padding:18px 14px 42px!important;width:100%;max-width:100%;overflow:hidden}
 .tab-header{gap:12px;align-items:flex-start!important;margin-bottom:18px!important}.tab-header h2{font-size:23px!important;line-height:1.15}.client-live-chip{display:none!important}
 .client-action-grid{grid-template-columns:1fr!important;gap:11px!important}.client-action-card{min-height:104px!important;padding:16px!important}.client-action-copy strong{font-size:15px}.client-action-copy small{font-size:12px;line-height:1.45}
 .client-operations-grid,.portal-grid-2,.form-row{grid-template-columns:1fr!important}.portal-card{padding:16px!important;border-radius:17px!important}.table-container{border-radius:14px}.portal-table{min-width:700px}
 .v20-intake-heading{display:block;padding:15px}.v20-intake-heading h3{font-size:18px}.v20-intake-live{margin-top:12px}.v20-intake-section{padding:14px;margin:16px 0}.inspection-photo-actions{display:grid!important;grid-template-columns:1fr!important}.inspection-photo-actions .btn{width:100%!important;justify-content:center}.inspection-photo-preview{grid-template-columns:repeat(2,minmax(0,1fr))!important}
 .modal{padding:12px!important}.modal-content{max-height:calc(100dvh - 24px)!important;overflow:auto!important;border-radius:20px!important;padding:19px!important}.client-workflow-modal-content{width:100%!important}
}

@media(max-width:760px){
 .message-center{display:block!important;min-height:calc(100dvh - 190px)!important;overflow:hidden!important;position:relative;border-radius:17px!important}
 .message-center .conversation-sidebar,.message-center .chat-thread-panel{width:100%!important;max-width:none!important;min-width:0!important;border:0!important}
 .message-center .conversation-sidebar{display:block!important;min-height:calc(100dvh - 210px);background:rgba(10,15,27,.82)}
 .message-center .chat-thread-panel{display:none!important;min-height:calc(100dvh - 210px);background:#0b1220}
 .message-center.mobile-thread-open .conversation-sidebar{display:none!important}.message-center.mobile-thread-open .chat-thread-panel{display:block!important}
 .chat-mobile-back{display:inline-flex}.chat-thread{height:calc(100dvh - 210px)!important;min-height:530px;grid-template-rows:auto minmax(0,1fr) auto}.chat-thread-header{padding:14px!important;display:block!important}.chat-thread-title-row{align-items:flex-start!important}.chat-thread-title-row h3{font-size:16px!important}.chat-thread-meta{font-size:11px!important;line-height:1.4}.chat-messages{padding:13px!important}.chat-message-bubble{max-width:88%!important}.chat-composer{padding:10px!important;display:grid!important;grid-template-columns:1fr!important}.chat-composer textarea{min-height:72px}.chat-composer button{width:100%}.conversation-sidebar-header{padding:15px!important}.conversation-list-item{padding:14px!important;min-height:92px}.conversation-topline{gap:8px}.conversation-time{font-size:10px}.chat-new-panel{padding:14px!important}.chat-new-grid,.admin-chat-new-grid{grid-template-columns:1fr!important}.chat-form-actions{display:grid!important;grid-template-columns:1fr 1fr}.chat-form-actions .btn{width:100%}
 .client-dashboard-message-dropdown{position:fixed!important;z-index:1400!important;inset:auto 12px 12px!important;max-height:70dvh;overflow:auto;border-radius:18px!important;box-shadow:0 25px 80px rgba(0,0,0,.58)!important}
}

@media(max-width:520px){
 .portal-topbar{grid-template-columns:auto minmax(0,1fr) auto;padding-inline:10px!important}.topbar-search input{font-size:12px}.notification-bell{display:none}.tab-viewport{padding-inline:10px!important}.portal-card{padding:14px!important}.inspection-photo-preview{grid-template-columns:1fr 1fr!important}.client-performance-metrics{grid-template-columns:1fr!important}.client-action-price{font-size:13px!important}.label-method-grid{grid-template-columns:1fr!important}.billing-detail-list{font-size:12px}.portal-table{min-width:650px}.chat-thread{min-height:500px}.v20-intake-costs{padding:12px!important}
}

.portal-external-menu-item{display:flex!important;text-decoration:none;color:inherit}.portal-external-menu-item:hover{color:#fff}.portal-external-menu-item::after{content:"↗";margin-left:auto;opacity:.55;font-size:12px}